“Needed to get part of a door replaced on my AEG combi microwave. Tried looking at the AEG website, but it all seemed very complicated. Tried another big online repair company, who promised to ring back, but they didn’t. Found the website for this company so gave it a try. Very easy phone conversation and a technician was sent round in a reasonable time. Fault was diagnosed and spare ordered. The call-out charge was around £65 I think, which could have been worse! Received a phone call when the very expensive (for what it is) AEG part had arrived, and the technician came round that afternoon! Brilliant. Very happy with the service provided and the technician was approachable and friendly. Happy to recommend (though not so happy with AEG).”